The Perinatal Loss Centre Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations in respect to how we safeguard the privacy of our website visitors.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
WEBSITE TERMS AND CONDITIONS
All material on this web site is provided by way of general information or commentary and does not constitute advice. You should seek specific professional advice before acting or refraining from acting on the basis of any of the information contained within this website or any other website which may be accessed through this website. The Perinatal Loss Centre Pty Ltd does not warrant the accuracy, completeness or adequacy of the information in this website.
The Perinatal Loss Centre Pty Ltd does not warrant that this web site or any third party website that may be accessible from this website, is free from computer viruses. The Perinatal Loss Centre Pty Ltd disclaims liability of any kind to the extent permitted by law, to any person, for any loss, cost, damage or expense incurred or arising directly or indirectly in any way from access to (or via) this web site or reliance on any information or commentary that it contains.
The Perinatal Loss Centre Pty Ltd owns all copyright subsisting in material on this web site, and that material may only be used and reproduced for private use acknowledging The Perinatal Loss Centre. You must not create a link to this website without the prior written approval of The Perinatal Loss Centre.
By accessing this website, you agree that any disputes relating to this website are governed exclusively by the laws of Victoria, Australia and that the Courts of Victoria, Australia have exclusive jurisdiction to determine those disputes.
Use of Social Media
The Perinatal Loss Centre Pty Ltd uses social media to share information that may (or may not) be of interest to women and couples who have experienced the loss of a pregnancy or the death of their baby. Information we post includes articles written by members of The Perinatal Loss Centre and articles shared from other websites relevant to perinatal loss.
Please consider your privacy if you choose to follow us on Facebook or 'like' our posts on either our Facebook Page or Facebook support group. Please note that following us on Facebook page or Facebook support group is not a request for an endorsement of our service (indeed the solicitation of testimonials is prohibited by the Australian Psychological Society and the Australian Health Practitioner Regulation Agency). In the interests of confidentiality please contact us directly via phone or email to discuss your particular circumstances. Our contact details are on this website.
We do not accept personal friend or contact requests from current or former clients on any social networking sites (Facebook, Linkedin, Twitter, etc.) as your privacy is of utmost importance to us. If you are a previous or current client wishing to 'like' or share an article from either this website, or our Facebook page and/or our Facebook support group, please consider your privacy when doing so. There will be no information revealed about you by The Perinatal Loss Centre on this website or in social media.
In summary, if you wish to share articles from this website, please consider your privacy when doing so. You accept responsibility for all information and material you access from this site and from our Facebook page &/or Facebook support group, and indemnify The Perinatal Loss Centre against any liability in relation to it. You acknowledge that this site, and/or our Facebook page or Facebook support group, provides general information only. It is not intended as advice and must not be relied upon as such. Professional advice should be tailored to your specific needs and circumstances prior to making decisions based on the information on this site. Contact us via The Perinatal Loss Centre if you require assistance, or consult your doctor for medical advice, and/or contact a crisis service (see contact details here).
The Perinatal Loss Centre uses standard Google Analytics to track basic data on how many visitors came to the site, what pages were looked at, how long visitors spent on each page, and which web browsers visitors used to reach our site. This is non-identifiable, generic information.
The Perinatal Loss Centre aims to use social media to responsibly disseminate information (that may or may not be of interest to readers). We aim for the highest level of professionalism in our use of social media. If you have any questions or concerns about The Perinatal Loss Centre’s use of social media, please contact us at
The Perinatal Loss Centre
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect may include: names, addresses, email addresses, website addresses, phone and facsimile numbers. This Personal Information is obtained in many ways including correspondence by telephone and facsimile, by email, via our website www.theperinatallosscentre.com.au, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
The Perinatal Loss Centre Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
The Perinatal Loss Centre